OK, my cell phone got cut off yesterday. This seems to happen to me every month. Not to make myself sound ultra-irresponsible, but it almost seems like that is my reminder to pay the bill. So today i sit down at my computer to pay my bill online. Simple-right? wrong!

Sprint doesnt accept online payments anymore. If they do and they have just changed their system, I can't figure it out anymore. So I couldn't pay online. No problem, I will just call Sprint and make my payment over the phone.

I got my phone and hit *3. Even when your phone is off, this option works so you can pay with their automatic system. But apparently if you are in non-pay they don't accept payments like that. They told me I wasn't authorized. Well, no problem again, I just hit *1 so I could get to Sprint customer service. They ran through telling me how much my bill is and then when i hit the option to speak to a representative, they told me to call an 800 number from a landline phone. MY CELL PHONE IS MY ONLY PHONE! So it seems I am actually going to have to leave the house to pay my bill.

The nearest Sprint store to my house is about 15 mintues away, and on Fridays ALWAYS has about an hour long line of people who just got paid and wanted to pay their bill so that wasn't an option. Radio Shack accepts Sprint payments, I've done this a few times so i set out for the local Radio Shack which just happens to be about 3/4 of a mile from my house at the local mall. When I got there, the store had closed. The gate was pulled and there was a sign in there thanking me for my patronage, and then giving the address of the next closest Radio Shack. Admittedly, it is not Sprints fault that this store was closed, but if they had just accepted my money online or over the phone i wouldn't be in this situation so I was really annoyed at both Radio Shack and Sprint by this time. (by the way, did I mention that I had to get dressed and shower just for this excursion? i was planning on sitting at home and relaxing for the afternoon.)

Ok, now I am pretty annoyed but I still need to pay my bill so I take off for the other Radio Shack. I walk into the store and get set to pay my bill. I give them all of my info and take out my Visa. Guess what? They only accept cash payments for Sprint bills. Now I have paid my bill this way before, but apparently they had just changed their policy, or this store had a different policy, whatever. i don;t care why they had the policy, all i cared about was that I was SERIOUSLY annoyed by this time! I asked if it made any difference if i used it as debit instead of credit, they said no, cash only. So back out to the car.

I STILL need to pay my bill so I take off for the bank with the drive-through ATM. I pull up to the ATM, put my card in, and press all the right buttons to withdraw money. Then I get this pleasant message across the screen- We Are Temporarily Unable to Complete Your Transaction. We Apologize for the Inconvenience. AAARRRRGGGGGHHHHH! OK, again, not Sprints fault, but still!!

Needless to say, I found another ATM, got out the money, went back to the store and paid. My phone still isn't on, but my bill is paid. They said it should be on in 2-4 hours. yay.

I love Sprint.